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ProStockHockey's 30-Day Stick Warranty

Buy with confidence with Pro Stock Hockey’s 30-day warranty on all player and goalie sticks purchased from prostockhockey.com.

PSH will provide a one-time replacement if the stick you purchased from our website breaks from normal playing conditions due to a defect in manufacturing within 30 days from the date of purchase.  The one-time replacement will be with the identical stick that you originally purchased.  Due to limited identical stick quantities, if that stick is no longer available, PSH will work with you to select an alternative stick that must not exceed the price paid for the original stick and must currently be on the website. In the circumstance that the purchased stick is no longer available, you must pick a replacement from our current inventory and contact customer service with your new replacement choice within no more than 3 business days.

If the stick you purchased breaks within the 30-day warranty period, please do the following:

1.     Contact Pro Stock Hockey by filling out the form on our Contact Us page within 30 days from the date of purchase to receive instruction on a one time Pro Stock Hockey 30-Day Stick Warranty replacement.  If contact is made after 30 days, the warranty replacement request will be denied.

2.     You will be asked to reply with a series of photos related to the breakage.

3.     Pro Stock Hockey will receive and inspect the images.  Your replacement stick will ship within 5-7 business days, unless there is a non-approved issue associated with the breakage. 

4.     Please do not reply with stick images containing only dents and dings.  These types of minute damage do not qualify for warranty replacement. 

Pro Stock Hockey reserves the right to deny warranty replacement for any damage made to the stick through misuse, abuse or any alterations made to the stick.  Denial of warranty claims are completely at the discretion of Pro Stock Hockey. The Pro Stock Hockey stick warranty is limited to a one (1) time replacement stick only, per new stick purchased. The replacement stick is not covered by a 30-day warranty.  The return shipping costs are the responsibility of the consumer.

 

 ***  The 30-Day Warranty applies to customers located in the US & Canada only.